Managing organization re-design processes requires three key requirements: creating alignment with mission and strategy, creating coherency across organizational dimensions, and creating trust through a fair and transparent process. Effective re-design requires a systematic approach with phases for planning, design, and implementation. It is important to balance top-down direction with extensive involvement from stakeholders and collect valid data to develop alternative solutions.
2. Organization (re)design is an element in
- or prerequisite for - many types of organizational change
Starting point
Strategic reorientation
Merger or acquisition
Change /improvement program
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3. Re-design processes are demanding
Challenges
Uncertainty
Different stakeholders
Direct impact on individuals careers
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4. A systematic approach is needed
We need to
reorganize
PLAN DESIGN IMPLEMENT
Phases, milestones
How to collect data
How to develop alternative solutions
How to make decisions
Who to involve
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5. What an effective design process needs to provide
Potentially negative Requirements:
outcome:
Misalignment Create alignment A
(with mission and strategy)
Internally
Create coherency C
inconsistent models
Lack of trust Create trust T
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6. Investing time and effort in early phase pays off later
New organization announced
Planning Design Implementation
Time to value
Planning Design Implementation
Time to value
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7. Creating alignment with A
mission and strategy
C
T
Try to articulate organizational implications
Required capabilities
My preferred approach: Define functional requirements
Break down the mission into sub missions (mandates) for every major unit
What outcomes does the organization need to deliver, for whom?
Define design criteria how to evaluate alternatives against each other
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8. A
Creating coherency
C
T
Central coordination Different organizational dimensions
Managing
Director
Managing
Director
Managing
Product
Engineering Product Director
Marketing Sales
& Innovation Development
Management
Product
Engineering Product
Marketing Sales
& Innovation Development
Management
Product
Engineering Product
Marketing Sales
& Innovation Operating model
Development
Management
Mandates/missions and different levels
Governance model
Resource model
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9. A
Creating trust
C
T
Gathering data Selling the change
Developing
solutions
Planning Design Implementation
Compliance
Fair
Trust
process
Valid
information
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10. Balancing top down direction with extensive involvement
PLAN DESIGN IMPLEMENT
Set the Document Design Develop Transition
agenda org criteria model Select Detail plan Implement Evaluate
Leader
Mngtm
123 456 789
team
Others
Project
team
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11. More on principles, frameworks, tools
www.amazon.co.uk
www.organizationdesign.net
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