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Personal Information
Organization / Workplace
Toronto, Canada Area Canada
Occupation
Digital Strategy and User Experience Consultant
Industry
Technology / Software / Internet
About
A customer experience leader, strategic digital thinker and speaker delivering marketing and enterprise solutions across several business verticals. Driven by data and innovation, guided by human-centric methodology and iteration for all things digital, including the Internet of Things (IoT). For over 17 years I’ve been leading experience innovation for digital marketing, Commerce, Omni-channel and Enterprise Solutions for brands such as American Express, Mercedes-Benz, Fiat, Chrysler, Dodge, Ram, Nissan, Comark, HP, Toshiba, Sony, BMG Music and Aviva as well as founding and contributing to startups within the local community. I have a diverse digital history from information technolog...
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Presentations(5)Ìý

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Digital Strategy - Customer Experience - marketing and enterprise enablement
Digital Strategy -  Customer Experience - marketing and enterprise enablement Digital Strategy -  Customer Experience - marketing and enterprise enablement
Digital Strategy - Customer Experience - marketing and enterprise enablement
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Digital Strategy - Automotive and changes in customer behaviour
Digital Strategy - Automotive and changes in customer behaviour Digital Strategy - Automotive and changes in customer behaviour
Digital Strategy - Automotive and changes in customer behaviour
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Journey Mapping & Experience Mapping - Real Word Example
Journey Mapping & Experience Mapping - Real Word ExampleJourney Mapping & Experience Mapping - Real Word Example
Journey Mapping & Experience Mapping - Real Word Example
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