Service Delivery | Program / Project Management | Client Relationship | Customer Experience | Training and Development
Industry
Technology / Software / Internet
About
I am a performance driven Service Delivery Project Manager with 18 years of progressive experience across a broad range of IT Functions and diverse industry segments.
In my current role, I am handling a customer portfolio of $6M which includes end to end service delivery, project management, customer relations, develop new revenue streams for large scale Enterprise Software & Mobility applications, to meet business objectives.
I manage and oversee a workforce of 100+ associates (onshore, nearshore & offshore) spread across 4 countries and 8 locations to deliver projects and support services, while adhering to delivery timelines resulting in customer delight.
I create synergetic relations...
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