Personal Information
Organization / Workplace
United Arab Emirates United Arab Emirates
Occupation
Open to opportunities- Service Advisor at Al Naboodah group- Mechanical Engineering, MBA in operations Management
Industry
Automotive
About
Service Operations/Dealer Management: Managing post-sale service operations ensuring customer satisfaction and business retention. Collecting & collating data on jobs/ other specific complaints & discuss the same with the management team for counter measures. Ensuring operations at the service points match company’s standards. Organizing campaign, check up camps for providing total solution to enhance customer contentment levels. Handling Customer complaints, Service and Warranty issues & reporting cases to HO for corrective measures.
Client Servicing: Monitoring the post service activities like post service feed back, follow up with the customers, service reminders and handling custome...
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