• Preparation of budget and Observance of Budgetary Control. Periodic variances analysis in budget and expenditure through SAP.
• Monitoring of Revenue Generation of all Telecom Services and ensuring all revenue streams are being billed. Follow up for updating database.
• Establishment of Customer Save Desk, for calling Temporary Out of Service/Permanent Out of Service Customers to retain/win back these Customers.
• Establishment of PTCL Bill Payment Reconciliation Cell, to ensure payments are properly processed and to reduce complaints. More than 1200 Collection Points being monitored through this Cell. Reconciliation of fund collection and its transfer to main PTCL account. ...