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management leadership facts learning organizational process fun problem solving simple life csr everything magic bcg matrix competitive inertia planning integration configurations chain of command corporate level strategies decision making strategic resonance five forces model functional level strategies strategy direct competition blue ocean strategy competitive advantage control empowerment reengineering inter organizational processes span of control modular organizatons job enrichment delegation of authority virtual organizations job enlargement intra organizational processes job rotation departmentalization differentiation organizational structure organization design line of command 7c's global changes leading the change good books love to read best friends books are friends books reading friends ants news quick 10 happy living different pics grapewine encoding coding language business communication message presentation skills management functions effeciency effectiveness concepts managerial roles cases corporate itc social responsibilty plagiarism hypothesis primary research researching jobs jobs conclusion statement of purpose inductive technique deductive technique discriminatory listening deep listening apple approach sandwich technique organizing the message constructive criticism bad news empathetic listening therapeutic listening listening skills hr hrm personality organization imt organizational behaviour hbpp referencing interview null hypothesis recommendation finding job search alternate hypothesis resume secondary research netiquette social media web writing listening pause enunciation timbre non verbal communication meta messages aida model personal aggression political deviance property deviance ethical decision making triple bottom line whistleblowing ethics control methods control techniques balanced scorecard production deviance workplace deviance stakeholder model good news context of message audience planning messages sympathetic listening message channel inflection body language deflection kinesics resonance haptics style paralanguage pronunciation circumflex persuasion proxemics pitch responsibilty