Specialize in ITIL Framework and its implementation for Projects of different business domains.
Service Delivery, Customer Relationship and People management involve my areas of interest and expertise.
鈥� Adept at supporting IT infrastructure for the customer in terms of executing service management processes and recommending best practices.
鈥� Possess knowledge on Wintel, VMware, Storage and Backup, Microsoft Exchange, UNIX, SQL, and Oracle Infrastructure Support and specialize in supporting the Service Delivery for these respective technologies in terms of Incident, Problem and Change management.
鈥� ITIL Intermediate Certified in Operational Support & Analysis and Release, Control & V
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