Nsikakbasi is an experienced customer service professional and training specialist, with proven track record in exceptional service delivery. Combines clarity of strategic vision with executional focus, to set and achieve results. In my profession I am excellent in communication and leadership skills that facilitate the motivation of staff to achieve goals. As a trainer I am experienced in eLearning, process training, Soft skills, content development, presentation, facilitation, behavioural trainings, system & application trainings, Floor support, coaching and mentoring. This extensive commercial experience and customer focus provides a strong link between organizational change and bottom...