1. Sort and distribute incoming mail to areas and staff within the organisation and dispatch
outgoing mail.
2. Write business letters, reports or office memoranda using word processing programmes
answer telephone enquiries from customers, attend to visitors and assist other staff in the
organisation with their enquiries.
3. Operate a range of office machines such as photocopiers, computers and faxes
file papers and documents.
4. Undertake other duties such as banking, credit control or payroll functions.