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Leicester, United Kingdom United Kingdom
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PhD Researcher
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Healthcare service design Investigating UK healthcare service design processes and the knowledge management, systems/ service design approach and use of visualisation within these processes. With the aim of providing guidance for the use of visual tools and methods to promote a systems approach to participatory healthcare service design. Currently collaborating with Healthwatch Leicestershire and seeking further collaboration and participation from healthcare service design stakeholders. Research Groups: Human Factors and Complex Systems Service Design CDT
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