Goal driven, highly motivated Business Management and Guest Service Specialist process, especially in hospitality and retail sales in general. Professional with a progressive record of achievements within the travel and tourism industry. Also a dedicated consultant specializing in management focus in competitiviness and growth strategies for small business - with a successful track record of satisfied & loyal clients.
Developed, implemented, and managed successful sales strategies for airlines, travel agencies, goverments (state and federal) and brazilians business iniciating new market share abroad (including USA), providing solid sales positioning and segmentation.
Specialties:
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