Key Roles–Assist the IT Manager and provide 2nd level support to about 400 staffs including over 170 Hotel guests & five conference centres delegates ,which involved Information and communication Systems , System and User administration and Network Management .
Including but not limited to:
• Microsoft office 365 – E mail front and back end administration
• Front office System (PMS) – Micros Fidelio (Opera Property Management Software) support
• Telephoning System – Alcatel Lucent PABx System support
• Polycom HD Video conference and Telepresence administration
• Point of Sales System – Micros (point of sales Software) support
• Electronic Lock System – Vingcard ...