Service Delivery Officer and Operation Specialist in Digital Banking/E-Banking Channels at United Bank for Africa (UBA)
Industry
Finance / Banking / Insurance
About
United Bank for Africa (UBA) the is a large financial services provider in Nigeria with subsidiaries in 20 sub-Saharan African countries, with representative offices in France, United Kingdom and United States of America. UBA offers universal banking services to more than 7 million customers across 626 branches.The merger of the commercially focused UBA and the retail focused Standard Trust Bank in 2005 makes the bank purports to have a clear ambition to be the dominant and leading financial services provider in Africa.
I manage service quality & the effectiveness of all service channels, interacting with customers to ensure optimal satisfaction with services provided to customers to impr...
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