Since joining City Sightseeing worldwide, the world鈥檚 leading open top bus operator in 2011, I have been key in increasing 3rd party distribution by over 400%, and an annual passenger number of over 12 million people. Having spent 14 years in different sectors of the travel industry I understand the full customer journey and all segments of the world鈥檚 largest industry. A true brand ambassador with TUI Travel in roles including contracting, product development, customer excellence, recruitment, commercial management, and business development, coupled with the knowledge gained with City Sightseeing understanding global trends, buying habits, and differences across the tourism sector ...
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