Personal Information
Organization / Workplace
Brussels Area, Belgium Belgium
Occupation
Performance Improvement and Change Management
Industry
Apparel / Fashion
About
Collaborative, results-driven consultant and coach to improve performance and service to customers through organizational or personal change and innovation, with a broad and comprehensive experience in Services and with SMEs
Background:
I (first) spent many years in retail banking, cards, and financial services, in various functions (treasury ALM risk management, audit, marketing, strategic development, divestment (M&A), quality, project management).
I wrote (on my own) a US patent application which today would be in the field of Big Data / Card Linked Offer
I worked with Vanguard Consulting (https://vanguard-method.net/) where I learned a lot about systems thinking for service organ...
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