Personal Information
Occupation
Head of Customer Experience
Industry
Finance / Banking / Insurance
Website
About
I’ve always been, for the past 25 years, in a service business which sold a promise, delivered an expectation, enabled peace of mind and sold emotion.
Operations Director whose career constantly evolved around optimising operational structures and infrastructure, transforming corporate strategy into operational execution and implementing culturally effective corporate governance frameworks.
Selected by reputed compgnies, Inspired by my mentors, Recognised by my colleagues​, Trusted by my teams.
Get in-the-moment updates, dive in my centres of interest with:
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Tags
digital strategy
business model
big data
aggregator
online business
middle east
insurance
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