Personal Information
Organization / Workplace
Granada Area, Spain Spain
Occupation
Customer Experience & Territory Customer Support Manager at John Deere
Industry
Manufacturing
Website
http://www.johndeere.esAbout
I am a customer experience professional helping organizations improve business by transforming processes, services/products and culture. I have a big picture of the business working in different areas for 14 years in a multinational company: Training, Aftermarket, Sales, Tactical Marketing and Customer Support. Actually I am implementing Customer Experience Strategy at dealers' network.
Certified Customer Experience Professional, Agricultural Engineer and Master in Business Administration graduated as number one.
John Deere Worldwide Advisory Council for Customer Experience member.
Areas of Expertise:
CX Strategy/Best Practices * Cross-functional teams * Voice of the Customer/Employee/Pa...
Contact Details