Goal and customer service oriented professional with a desire to educate others about and through technology solutions. Diversified technical support and educational experience that offers an understanding of different learner styles and skills. Ability to work independently or as a part of a team to develop proficient technology users.
Specialties: Blackboard Learn 9.1, Novell Vibe 3.4, Windows XP, 7, and 8, MS Office 2007, 2010, and 2013, Windows Server 2003 administration, OCLC ILLiad 8.4, Camtasia 7 and 8, SnagIt, Adobe Dreamweaver, Notepad ++, Adobe Flash, Prezi, TurningPoint Polling, computer hardware and software support.
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