An imaginative individual with an extensive work history demonstrating significant business profit, customer and employee satisfaction and skill in vendor/client relationship management. A dynamic professional with an accomplished track record of account and organizational KPI goal attainment achieved through a combination of process improvements, cost reduction and effective staff training and motivation efforts. Possesses over ten years of progressive experience delivering work as defined, on time and within budget in numerous functional areas such as Operations, Project Management Service and Delivery, Training and Quality in retail, financial and healthcare markets.
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