Paul_Hanbury__Resume_11116
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Paul B. Hanbury has over 10 years of experience in banking, sales, customer relations, and asset movement. He is currently a Securities Operations Service Specialist at Wells Fargo, where he is responsible for asset movement and processing transactions. Previously, he held roles in sales, office management, and consumer banking at National City Bank and Wells Fargo. He has a Master of Business Administration degree from William Carey University and a Bachelor's degree in Business Administration from the University of Southern Mississippi.
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Nick Clifton Resume 2016Nicholas Clifton
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Nicholas Clifton is a management professional with experience in customer service, hospitality management, retail management, and healthcare compliance and account management. He has a strong record of success in business management, client communications, and customer service. His experience includes roles at Change Healthcare, Empirical Laboratories, Pier 1 Imports, and Mainstay Suites/Choice Hotels International, where he was responsible for tasks such as providing customer support, generating new sales, managing staff, and ensuring regulatory compliance.Paul_Hanbury__Resume_11116
- 1. Paul B. Hanbury, M.B.A. 11305 Abbots Cross Ln. Glen Allen, VA 23059 (804) 840-1329 phanbury31@gmail.com Marketing/Business Administration Business Administration Mutual Funds Public Relations Banking & Sales Customer Relations Asset Movement Proven success working effectively in bank management, sales environments, asset movement and mutual fund share class conversions both individually and as a team member. Recognized for outstanding breadth and depth in leadership, in management and providing highly professional and exceptional customer service and sales skills. Established highly defined problem solving and public and customer relations skills as well as priority setting with a broad understanding of management and regulatory requirements and financial procedures and regulations. EXPERIENCE & ACCOMPLISHMENTS Securities Operations Service Specialist III, Wells Fargo & Co. October 2014-present. Responsible for asset movement in and out of brokerage accounts including account transfers, journal of cash and shares between accounts, direct registration system deposits and withdrawals as well as IRA distributions and contributions. Work with team members and licensed representatives to process said transactions within a short service level agreement. Recognized for priority setting and excellent time management skills. One offewemployees selected to participate in program sponsored by companys Enterprise Patent Office after scoring among the highest across the company on their innovative thinking tests. Purpose of program is to grow their intellectual capacity by engaging their most talented thinkers. Securities Operations Service Specialist II, Wells Fargo & Co. 20132014. Through the Wisdom System, received share class conversions and saw them through the complete process from initiation to exception and confirmation by using BETA, Surpas and BPM. Worked on both an individual and team basis collaborating with fellow teammates throughout the conversion process. Sales Representative, Packaging Corporation of America 20122013. Prepared and submitted sales presentations to both existing and potential customers; developed personal relationships with customers for long term customer relations. Worked as a team to produce sales pitches based on each potential client and collaborated to decide the best business approach to take in order to obtain the business. Athletic Department Intern, University of Southern Mississippi, Hattiesburg, MS, 2009- 2010. Part time internship while in graduate school focusing on compliance and marketing. Office Manager National City Bank, Boca Raton, FL, 2008- 2009. Recognized as Top Office Manager by recording the highest cross-sale ratio in southern Florida. Office ranked last in southern Florida in cross-sale ratio because employees were not well versed in the products offered. Promoted to Office Manager to turn sales around. Through team meetings where employees researched and conducted product presentations, accompanied by an incentive program for employees with the highest monthly cross-sale ratio, our office finished second in the district in cross sales. Ranked in the top 25 in the company for loans and lines of credit for the first three quarters of 2008. Managed sales,service and operational performance of a branch banking office by setting individual and team goals. Created and implemented plans for achieving goals. Managed everyday operations, supervised employees, monitored customer satisfaction, and ensured that all sales goals were not only met but exceeded. Consumer Banking SpecialistNational City Bank, Boca Raton, FL, 2007 2008. EDUCATION William Carey University, Hattiesburg, MS, Master of Business Administration, 2011. University of Southern Mississippi, Hattiesburg, MS, Bachelors of Science in Business Administration, 2007. Study Abroad, Marketing Business Studies at Kings College, England, Summer, 2006.