Personal Information
Organization / Workplace
Hong Kong Hong Kong
Occupation
Integrated Intelligence & Information, Guest & Employee Experience Analytics, Process Improvement Expert,Service Quality
Industry
Hospitality / Leisure
About
Quality is a never-ending journey of continuous improvement I was with a luxury hotel company whose motto of Ladies and Gentleman, Serving Ladies and Gentleman molded my behavior towards employees and guests. I've continued my journey back to my roots - in an iconic hotel company whose core values define Legendary Asian Hospitality... a continuum of service --- treating our colleagues and guests with honour, as kin, as family.
I always look for an opportunity for "change" and utilize the science of quality to ensure sustainable improvements which allows the seamless execution and delivery of products and services. I enjoy applying my expertise in Integrated Intelligence and I...
Contact Details
Tags
quality
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breakfast trends
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hospital cleanliness
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