Experienced Results Driven Senior Operations Professional
Industry
Finance / Banking / Insurance
About
Consummate results driven senior operations professional with over 15 years proven ability in managing large multi-site contact centres, delivering first class customer engagement and client satisfaction via inbound and outbound multi-channel service delivery.
A tenacious, dedicated and innovative manager with demonstrable leadership qualities and a track record in leading and growing multiple aspects of a business. Creating a dynamic and progressive organisation through driving organisational and system wide transformation and developing and strengthening management teams in order to maximise company profitability and efficiency.
Possessing excellent communication skills and able to es...
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