I am working as a network support engineer. I Support the operations of advanced IP network/security services and take escalations from Level 1 and Level 2 engineers and as directed by Operation Managers.
Experience in Remote troubleshooting and diagnosis of network connectivity issues
Working with a variety of customers and vendors (some technical some non-technical)
Must be able to communicate technical jargon to non-technical people
Receive calls from customers and work trouble tickets to resolve customer escalated network and security issues
Work with Telecommunication Service Providers to resolve escalated circuit problems to resolution
Perform complex changes on the Network and Sec...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
