Personal Information
Organization / Workplace
Madrid Area, Spain Spain
Occupation
Service Manager for Telefónica
Industry
Telecom / Mobile
About
Managing a team dedicated to improve Internet and distributors applications, in order to ensure Quality of Service. Equipped with a Technical Consultant, a Business Consultant and 4 Technical Systems Engineers to get the following goals:
* Complete control of the applications status.
* Coordination of incidents and assistance in finding the root of the problems.
* Monitoring the achievement of tasks.
* Measurement of business transactions.
* Improving applications.
* Establishing and increasing communication channels.
* Improvement propossals definition.
Contact Details
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