I am devoted to and excel in three key areas, aligned and directed, each strengthening the other. Business Strategy, Customer Experience and Customer Relationship Management. Let me expand a bit on each:
BUSINESS STRATEGY
I love to brainstorm a vision, and linking it to $$$ through sound strategy. Determining true intent to identify best practice, gaps, robust strategy, prioritization and execution guidelines, is where I add most value. I have been particularly successful with companies at high growth phase, an inflection point, at start up or going through transformation.
CUSTOMER EXPERIENCE
I provide strategy lead consultation, linking human thinking with quantitative metrics and ins...
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