Serial entrepreneur & keynote speaker with significant alumni and businesses in the "customer"鈥� space. 1 failed MBO, 1 sale to US, 1 backed into a listed business with a 拢20m placing. 1 global virtual company. Experienced non-exec and looking for another non-exec role.
Full time role is managing director of Budd. Expert in customer experience and operations, for growth, sales and service. Implementing Amazon's "The Best Service Is No Service"鈥� philosophy as written up by colleagues Bill and David.
Experienced presenter, chair, facilitator, author, awards judge in the "Customer Experience"鈥� space.
Chair of the UK鈥檚 Chief Customer Officer Forum of leading client experts, sharing be
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