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Swindon, United Kingdom United Kingdom

Helping Partners and Customers to gain value realisation from a unified onmichannel agent desktop UI.

Technology / Software / Internet

I am an experienced consultant with drive and passion who is equally at home working alone or as part of a team. I am focused on delivering solutions that ensure the voice of the customer forms an important part of strategy development within organisations. I develop portfolio strategies to deliver effective business benefits by translating corporate initiatives into operational metrics. I am used to working remotely and forming collaborative, virtual teams to achieve success. I enjoy interesting and challenging situations where the need to understand customer issues is primary. I am comfortable working from Executive level to grass roots and present myself as a credible, trusted advisor...