BA (Hons) Lib Poly North London 1978-1982.
Information Officer, British Council 1982-1988
Head, Technical Support UK & Europe, SilverPlatter Ltd. 1988-1993
Global Director of Training, SilverPlatter Ltd. 1993-1995
Internet Consultant 1996 to date
Trainer - mainly for library/information people on various aspects of the Internet.
Author/editor of a dozen books on aspects of the internet. Writer of regular columns for CILIP Update, Ariadne, Elucidate
Speaker at conferences
Accredited trainer to the European Parliament
Microsoft 'Search Champ'
'Talking head' on radio for internet related issues