ºÝºÝߣ

Paris Area, France France

CEO Customer Delight. Docteur en Sciences de Gestion

Advertising / Marketing / PR

Ph.D. in Management Science. Expert in CRM BtoB and BtoC. Customer Loyalty. Virtual Brand Communities. Customer Engagement. Engagement platforms. Gaining customers. Marketing Database. Business of conferences, exhibitions, and congresses. Spécialités : CRM Customer Loyalty (Author of several books) Gaining new customers Chair person or key speaker Digital Strategy Brand Communities Social Marketing Executive Education