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Prato Area, Italy Italy

Front office Manager at Hotel Tornabuoni Beacci

Hospitality / Leisure

Due to my work experience abroad, I am used to work in international environments, with a strong propensity for customer service. I am able to work in team, as well as distinguishing myself with leadership abilities, always avoiding any kind of conflict. Strong flexibility vertical and horizontal, thanks to various multitask experiences. Precision and punctuality. Advanced level in Microsoft Office programmes and high skills in searching data on the web. Ability to use computer-assisted reservation tools: Hotel Cube, Hotel ++, C.R.S., Opera y Fidelio, Merlin. Commercial and marketing vocation. Specialties: Orient Express Ambassador 2007 Training as Receptionist and Conciergerie Seni...