A passionate Principal Consultant with wide experience in implementing CRM/ CX (SaaS) projects in multiple industries like Insurance (P&C, HC), Banking, HighTech (IT) etc in United States, Canada, South Africa, Hong Kong, Vietnam and Middle East.
For Client Side Engagements, his primary responsibility includes Business Requirement Gathering by conducting Onsite Requirements Workshops, Conferences/ Interviews, Design the Solution for the requirements, Configuration, Assist Techno Functional Team in Logical and Business Aspects of the Requirements, Analytical Solution, Project Management etc. He demonstrates his expertise to deliver functional and technical solutions on moderately complex...
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