As a Service Designer and Design Researcher I create holistic customer experiences that bring value both to customers and businesses.
My biggest strength lies in user-centered design: in identifying what matters to people, and translating this knowledge into valuable and innovative product and service concepts.
I have a passion for user research, context analysis, sense making and reframing. I love to investigate, organize, sort out, understand, and if necessary mix up the factors relevant to the projects that I work on.