Personal Information
Organization / Workplace
India India
Occupation
NOC Lead
Industry
Technology / Software / Internet
Website
http://www.indmax.comAbout
Oversee the development and maintenance of standard procedures related to server operating, monitoring and administration Lead the team by providing direction and guidence to the team members in handling issues.
Ensure staffing coverage in each shift.
Respond to customer escalation and complaints.
Interface with other it support teams, both local and remote, to work on standards, accept new scope into into the NOC.
Oversee implementation of new technology within NOC and Lead automation of monitoring administrative tools.
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