Personal Information
Organization / Workplace
Bengaluru Area, India India
Occupation
Director of IT at XL Solutions IT Services Pvt. Ltd.
Industry
Technology / Software / Internet
About
Innovative and highly accomplished Director of Information Technology playing multiple roles like Technical Lead, Scrum Master with approximately 10 plus years of business and technology experience combined with strong problem solving skills and project management skills.
* Work with Global Professional Services Delivery Leader to ensure Revenue, Margin, Quality, Retention and Utilization Goals are met for projects under the tower portfolio.
* Ensure that the professional services team delivers high-quality, results based customer experience across all customer engagements. Increase customer retention and expand existing accounts. Establish metrics to monitor and measure as well as impr...