Prasad Pagidipogu
- 1. PRASAD PAGIDIPOGU Mobile: +91 9000764714 E-mail: pagidipogu@gmail.com CARRIER OBJECTIVE: To work with an organization where I can utilize my skills for the growth and profit of the organization. ORGANIZATIONAL EXPERIENCE Bank of America Continuum India Pvt. Ltd. (August, 2007 to Till Date) • Joined as a Team Member in Aug’2007, in Document Management System Indexing (Mortgage Process). • Promoted as Sr. Team Member in Aug’ 2008. • Promoted as Team Developer and moved to quality based on my performance in May’2009. • Promoted as Team Leader in Feb’2013. Team Leader: Finance - Invoicing (April’11 – Till Date) Responsibilities: • Responsible for Invoicing for India & other offshore locations of Bank of America. • Preparing MIS like unbilled analysis, CFO dashboard, Seat Utilization report and other Reports for all the offshore locations. • Work with BPS & Technology SPOC to get the FTE Billing month on month, educating them about the Invoicing tool and solving functional and system related queries or issues. • Coordinating with Accounts Payable team on the Reimbursable data • Work with Pricing team for billing rates & Migration team for SOW (Statement of Work) updations. • Work with Line of Business counterparts or other verticals of the Finance team in resolving queries and proving clarification. • Ensure timely & accurate Invoicing to Line of Business. • Functional testing of enhancement (both reporting and other functionality) of the Invoicing tool used by BACI and preparation of test cases wherever required. • Helping new members of the team with knowledge about the Invoicing & Pricing process so that they can come up the learning curve quickly. Achievements: Received two Silver Awards for the support extended to Mexico & Costa Rica FTE billing and also been recognized by respective Line Of Business for the same. Received 1 Silver & Bronze award for the reduction of defects in unbilled analysis report.
- 2. Transaction Monitoring (Mortgage): Responsibilities: (May’09 – March’11) • Responsible for work quality, accuracy, timely product delivery, and ensure compliance with SLA’s. Review Loans on a daily basis • Assist and guide the team in processing their assignments in an accurate, timely and organized manner. • Provide timely feedback to team members Ensure loan delivery within TAT. • Analyze, Document& Circulate feedback received from client to team members • Interacted to LOB for the required data • Developed a Rule Book, which helped the process to reduce the error percentage drastically. • Conducted Brain Storming Session for the better results in quality. • Developed a feedback mechanism where all the associates in the process will know where they are committing errors. • Assist Process Lead in MIS/Report generation. • Conducting Team huddles to discuss process updates & Monthly feedback to address process related issues. • Delegation of work among the team members and motivating them to take initiatives for Process improvement. Achievements: • Received 4 silver & 2 bronze awards for the wonderful performance. • Trained GGN Quality Team • Appreciated by the management for handling the team in the absence of the Reporting Manager. • Received “Quality Guru” title for consecutive 2 quarters during 2008. • Assisted lead during Corp Audit. Global Info vision Pvt. Ltd. Experience: (June’06-Aug’07) Role: Data Processing Analyst Responsibilities: • Working on scanned images which are called as LDD (Logical Document Determination). • Providing the information of the author, recipients and cc etc in the application called Summation. ACADEMICS Qualification Institution Main Subject’s Marks B.com KBN College Commerce & Economics 61% INTER KBN College C.E.C 65% SSC TMH School S.S.C 74%
- 3. MS Excel, Word & PowerPoint PERSONAL DETAILS Name : P. Prasad Father’s Name : P. Israel Date of Birth : 15 Jan, 1986 Gender : Male Marital Status : Married Languages Known : English and Telugu Address : Rama Rao Nagar, Opp: Grace Church, Borabanda, Hyderabad- 500018. DECLARATION: I hereby declare that all the information made in this document is true, complete and correct to the best of my knowledge and belief. PLACE : HYDERABAD DATE : (PRASAD PAGIDIPOGU) TECHNOLOGY SUMMARY