NCR - National Capital Region, Philippines Philippines
Occupation
Software Engineer at IBM
Industry
Technology / Software / Internet
About
As part of the IBM Technical Support, we provide remote technical support to IBM customers from North America. I am a member of the Notes Client and Calendar & Scheduling team who are responsible in working with customers in troubleshooting and resolving Notes client-side issues such as but are not limited to installation, hangs/crashes/performance, client configuration, and security.
My specialties fall under "IBM Notes Installation, Upgrade, and Configuration", "IBM Notes on Citrix", and "IBM Notes for Mac and Linux" technical areas.
While my team covers client-related issues, I have also acquired other skills in Domino Administration, mail routing, web client, and Notes application d...
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