Certified and seasoned customer care content developer, facilitator and Assistant Training Manager with over 6 years鈥� experience in the customer service domain. A tenacious problem solver and an expert in identifying needs, developing and implementing customer service, training and quality management solutions.
Keen to deploy talent and skills in environments that are both challenging and dynamic. Aspiring to grow quickly and become an asset in any environment I find myself.
Constantly seeking improvement opportunities and implementing continuous improvement initiatives. Setting high goals, able to deliver high value results & still take on additional responsibilities.
My passion is to ...
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