Microsoft 365 provides a suite of productivity, collaboration and security tools through online services and Office applications. It includes key products like Microsoft 365 applications, email, calendar, meetings, chat, file storage, analytics and security services. Microsoft 365 licenses are categorized into home, business, enterprise and education editions with different feature sets and pricing targeted for personal, small business and large enterprise needs. The enterprise licenses provide additional advanced security, compliance and mobility management capabilities suited for large organizations.
2. Agenda
o Introduction to Microsoft 365
o Microsoft 365 Products
o Microsoft 365 Licenses
o Microsoft Personal and family (Home Edition)
o Microsoft Business
o Microsoft Enterprise
o Microsoft Education
3. Introduction to Microsoft 365
Microsoft 365 is a product family of productivity software,
collaboration, email service along with cloud based services.
Microsoft 365 is designed to help people and business achieve
more with innovative Office applications, intelligent cloud
services and world class security.
It comprises of online services such as Outlook on web,
OneDrive, Teams, Forms, SharePoint, Visio , Office client and
web,Yammer, Planner etc.
4. Microsoft 365 Products
Some of the key products that are included in Microsoft 365 are:
o Microsoft 365 applications.
o Email, Calendar and Scheduling.
o Calling, meetings, chat, recording, screensharing , video call.
o File storage and collaboration through OneDrive,Teams , SharePoint,
Yammer, Project and task management.
o Analytics, Data loss Prevention, Threat management, Information
protection, Data lifecycle management, Identity and access management,
eDiscovery and auditing, Insider risk management
o Endpoint management, Information protection, automation,app building,
chat box.
o Security and Compliance, Power platform, Windows.
5. Microsoft 365 Licenses
Microsoft 365 licenses are categorized into four groups which are as follows:
o Home edition (Personal and family) :
Microsoft 365 Family and Microsoft 365 Personal.
o Microsoft 365 Business : Microsoft 365 Business Basic/ Microsoft 365 Business Standard/ Microsoft
365 Business Premium/Microsoft 364 Apps for Business.
o Micrisoft 365 Enterprise : Microsoft 365 (E3/E5/E5 Security/E5 Compliance) ~ Informational
Workers
Microsoft 365 (F1/F3/F5 Security/F5 Compliance/F5 Security + Compliance) ~ Frontline Workers.
Microsoft Office 365 (E1/E3/E5/F3) ~ Informational Workers .
Enterprise Mobility+ Security (E3/E5) ~ Informational Worker.
Windows 11 Enterprise (E3/E5) ~ Informational Workers.
o Microsoft 365 Education : Microsoft 365 (A1 for devices/A3/A5/A5 Security/A5
Compliance)/Microsoft Office 365 (A1/A3/A5) /Microsoft Mobility + Security(A3/A5) / Windows 11
Education (A3/A5)
6. Microsoft 365 Family and
Personal
NOTE : Both includes applications: Outlook/ Teams/ OneNote/
Access/ Publisher (On PC)/ Forms/ Skype/ Word/ Excel/
PowerPoint/ Editor.
Microsoft 365 Personal
Recommended for one
person.
Works on Mac/PC/Mobile
Phones/Tablets.
Cloud Storage up to 1 TB.
Could be used up to 5
devicessimultaneously.
Microsoft 365 Family
Recommended for one to
six people, use up to five
devicessimultaneously.
Works on Mac/PC/Mobile
Phones/Tablets.
Cloud storage up to 6 TB (1
TB per user).
Family safety included.
7. Microsoft 365
Business License
Microsoft 365 Business Basic:
1) Web and mobile versions of Microsoft 365 applications.
2) Chat, call, meet up to 300 attendees.
3) 1 TB of cloud storage per user.
4) Business-class email.
5) Standard security, phone and web support.
Microsoft 365 Business Standard:
1) Everything in Business Basic plus;
2) Desktop versions of Microsoft apps with premium features.
3) Easily host webinars.
4) Attendee registration and reporting tools.
5) Manage customer appointments.
Microsoft 365 Business Premium:
1) Everything in Business Standard plus;
2) Advanced security
3) Access and data control
4) Cyberthreat protection.
Microsoft 365 Apps for Business:
1) Desktop versions of Microsoft 365 apps with premium feature
2) 1 TB of cloud storage per user
3) Standard security
4) Phone and web support.
8. Microsoft 365 Enterprise Licenses (Informational
Worker Plans)
E3 includes Microsoft 365 apps/ Email, calendar, scheduling/ Meeting, calling, chat/ SharePoint/ Content services/ Project and task
management/ Viva learning/ Basic Information protection/ Basic DLP/ Threat protection/ Endpoint management/ Identity and access
management/ Data life cycle management/ E-discovery and auditing/ Automation,app building, chatbox / Window s 11/ Basic security
and compliance.
E5 Everything included in Microsoft 365 E3 plus;
Teams phone standard, Pow er BI pro, Advanced information protection, Data loss prevention and threat management, Enhanced data
life cycle management. Includes insider risk management
E5 (Security) - Could be added as add-on for enhanced threat protection, Identity and access management,
E5 (Compliance)- Could be added as add-on for enhanced DLP, Information protection,CASB, Insider risk management, eDiscovery and
auditing, Data life cycle management.
Microsoft 365
E3 Includes Microsoft 365 apps/ Email, calendar and scheduling, along w ith real time collaboration like audio, video, screen sharing. Also
includes SharePoint, content services, Project and task management.
Also provides DLP protection for emails and files, along w ith eDiscovery and auditing.
E5 Includes everything of E3 w ith enhanced secure and compliance (DLP/eDiscovery and auditing, audio conferencing, enhanced
information protection.
E1 Includes Web applications w ith 50GB mailbox , need to procure add-on licenses for enhanced security and advance features like
Intune.
Office 365
E3 Could be purchased as on add-on for advanced security w hich includes (Information protection, Identity access management,
Endpoint and app management)
E5 Includes everything of EMS E3 w ith enhanced features like (CASB, Information protection)
Enterprise mobility + Security
E3 - Includes threat protection and Window s.
E5 Includes all of Window s E3 plans along w ith enhanced feature of Defender plan 2.
Window s 11
9. Microsoft 365 Enterprise Licenses (Frontline
Workers)
F1 Includes read only access for Teams calendar, meeting ,chat and
collaboration with limited content services, information protection and Intune.
F3 - Email access for screens smaller than 10.9", includes 2GB mailbox along
with teams collaboration and content services. Includes limited threat
protection,information protection along with Windows.
F5 Security - Includes threat protection, Identityand access management.
F5 Compliance - Includes email archiving, Inactive mailbox, Information
protection along with CASB, DLP, Insider risk management, Data life cycle
management and eDiscovery and auditing.
F5 (Security + Compliance) - Includes above mixture of F5.
Microsoft 365
F3 - Includes mail access on mobile device with 2GB email data along with
Teams collaboration. Includes content services, Project and task management.
Office 365
10. Microsoft 365 Education Licenses
A1 for devices Includes desktop client apps with50 GB
mailbox, SharePoint,Teams-collaboration,classroomtools,content
services, project andtask management, analytics,Endpoint management,
Sensitivitylabelling,DLP for mails and files,informationbarriers,Windows 11 for
education.
A3 Includes everything of A1 for devices along with100 GB mailbox, Viva,
threat protection, identityand access management, eDiscoveryand
auditing, insider risk managemen, Windows 11 education.
A5 Includes everything of A3 along withadvanced threat management,
informationprotection,DLP.
A5 Security- Add on for defender, identityand access management.
A5 Compliance - Add on for CASB, data life cycle management,
informational protection,DLP,eDiscoveryand auditing, insider risk
management.
Microsoft 365
A1 Includes office on mobile with50GB
mailbox, SharePoint,Teamscollaboration,classroomtools,Project andtask
management, Viva withlimited securityfeatures.
A3 Includes all of A1 with 100 GB mailbox withadvancedsecurityfeatures.
A5 - Includes all of A3 withDLP, CASB, informationprotection,MDM,
eDiscoveryand audit.
Office 365
A3 Serves as on add on for securitywithfeatures like identityand access
management, Endpoint management.
A5 Serves as an add on withall features of EMS E3 along with Microsoft
defender.
EMS
A3 - Includes services like secure score,threat protectionand Windows 11.
A5 Includes all services of A3 along withDefender plan 2
Windows 11
12. Use Case: 1
o Solution:
1. Planning and Preparation ~ Identify users who need to be migrated, analyze thedata and applications to be migrated. To verify whether existing infrastructureis compatible with
migration, Establish planning and timeline for migration.
2. Domain verification ~ To migrated required users, verify thedomain ownership in M365, this is a crucial step.
3. Migrate 80 users from Google Suite ~ Create M365 accounts for the required users and export their data from Google suite to M365 including mailboxes, calendars and contacts.
Configure email routing to M365 and train users on how to access M365.
4. Migrate 33 users from Lotus (TLC Ltd)~Create M365 accounts for the required number of users, migrate data from Lotus to M365 and updatetheDNS settings for the TLC
domain to redirect all incoming traffic to M365. Train users on how to access M365.
5. Migrate 76 users from ABC Ltd ~ Create M365 users, migrate data from Gmail to M365, configure DNS settings for ABC domainto redirect email traffic to M365, train users on
how to access M365.
Security best practices ~
o Enable MFA
o Implement conditional access policy
o Implement data loss prevention
o User based access control to restrict access to sensitive data
o Regular back up of data to prevent data loss
o Implement CASB to monitor and control cloud application.
13. Use Case 2:
Solution:
1. Planning and preparation : Identify the Azure tenants
that need to be merged and create a list of users and
licenses. Verify whether existing infrastructure is
compatible with new tenant, establish a timeline for the
migration. Prepare the migration with test migrations,
training for end users and communicate to respective
stakeholders.
2. Set up the base Azure tenant : Add custom domains that
are used in existing tenant with the base Azure tenant.
Verify the domain ownership and setup necessary DNS
records.
3. Migrate Users and Resources ~ Migrate users and their
data and configure appropriate licensing module and
email routing, train users on how to access the new Azure
tenant. Export data from existing Azure tenant to base
tenant, configure security policies.