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Gap Mapping:
a methodology for exploring
  stakeholder involvement
      in co-production


         Dr Qin Han
         2010 November
An exploration into the
world of Service Design
Question:

1. Who ?
2. What process?
3. How?
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
CAOS
project

  by
We are
curious
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
Gap Mapping - a methodology for exploring stakeholder invovlement in co-production
Whats good about
 Gap Mapping?
Play with caution
Future applications
Thank you.

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Gap Mapping - a methodology for exploring stakeholder invovlement in co-production