Personal Information
Organization / Workplace
Mumbai Area, India India
Occupation
Regional Manager - After sales
Industry
Automotive
Website
http://www.tatamotors.com
About
Implementation of Service Core process at workshop to ensure standard workshop operation for optimum utilization of resources.
• Monitoring the skill up-gradation as per requirement and planning for training and development of dealer service staff. Help the dealership in recruiting key manpower for after sales
• Ensuring customer satisfaction with service performed in their vehicle and assisting future sales of the vehicle to the customer
• Planning and executing the future course of the Service and Spare Parts business of the Dealership with a focus on team building and ensure profitability of the company
• Monitoring of JLR Excellence program adherence to all staff at dealershi...
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