Core areas of expertise:
Strategy and Business Transformation
Strategic planning and business transformation experience across corporate planning, sales and marketing, operations and IT. Understands principles and concepts of key transformative strategic levers that disrupt businesses for continued exponential growth.
Technology
Technical and practical knowledge of assessing and operationalising new technologies such as analytics, automation, customer management, content management and other web tools. Experience in setting up a CRM infrastructure, a data warehouse and a digital business model. Developed a model for a Business Intelligence Centre of Excellence which looked at combi...