Relationship management:
• Involved in contract solutions: Mitigates risk in contract delivery and cost challenges and Reinforce the value proposition to the client
• Be face to client on integration of services during transition and beyond
• Increase industry / domain knowledge for design/proposal of added or cost takeout solutions when contract in steady state
Opportunity Identification:
• Use technical knowledge and familiarity with client to identify new opportunities for growth
• Involve in promoting new solutions: Mitigates risk in delivery and cost challenges and identify and explain the value proposition to the client
Program Management:
• Balance client satisfaction...