• High level of energy, commitment and flexibility
• Ability to gain confidence of senior management and junior staff
• Good communication and presentation skills
• Ability to manage and develop a team to perform at consistently high standards
• Aptitude for resolving complex/ technical issues in a practical manner
• Good attention to detail
• High personal standards
• Ability to prioritise tasks and remain calm under pressure
• Strong team work, communication and influencing skills
• Ability to handle ongoing business change
• Ability to re-assess/ re-engineer work processes
• Enthusiasm for tackling new concepts and challenges