My personal goal is to work on new solutions, automating IT processes, improving company internal work groups, communication and building solutions that leverage the knowledge and experience that exists in the technical areas. Make things work and get it value.
Specialiced in IT consultancy and the potential that ITIL provides to solve problems in the IT Gobernance area.
My focus, and personal objectives, are the implementation of ITIL processes and other IT related services. Some of then developed by myself, like ITIL maturity assessment.
Able to provide project coordination from the technical point about IT Management definition and implementation. Working side by side with custome...
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