• Liaising with the department leads, Vendors and our business partners to develop and implement effective solutions.
• Following–up with IT on critical issues and ensuring that gaps are successfully bridged.
• Creating and delivering data-driven reports.
• Involved in enhancing existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement.
• Creating technical specifications and test plans.
• Coordinated for internal / external IT audits. Highlighted areas for improvements, peer and policy reviews, mainly to mitigate any data loss / other risks.
• Supported Year end IT Audits Conducted by Audit firms alone and ensured...