Worked as an Sr. Service Engineer.
Coordinate with our Dealer and Dealer service engineers and solve field problems.
Monthly Visited to all Dealers of MP and CG to Provide Service Supports.
Conducted Training Program for Service engineers and Technicians during Monthly visit.
Periodic visits to private contractors to generate parts business
Joint visits alongwith sales person to give assurance to customers of prompt service support. Also joint visits with parts staff to sites & recommendation for repairs and prompt for use genuine spare parts.
To keep track of product modifications done by factory & also to keep field staff updated about it.
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