Experienced IT Support and Helpdesk for 4 years. Eager to learn new things and interested to get new challenges and working experiences. Fast learner. Committed, helpful and has bags on initiative. Extensive experience of offering technical assistance, diagnose and resolve technical issues, track and route problems, supports and maintains software and hardware peripherals, solve technical issues for Windows client/server environment, prepares work documentation, maintaining record of software licenses. Also have a winning way with people, and being able to think on my feet and not wait to be told what to do.
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