Working as PEGA CPM Principal Business Process Analyst @ PegaSystems from May'2013. Certified PEGA CPM, CSA and CBA. Having 7.5 years exp in implementing Siebel CRM and PeopleSoft CRM projects.
I have been part of many consulting engagements, end to end implementations of CRM Application which includes Business Analysis, requirements gathering, fit-gap analysis, functional testing, Project delivery and Corporate Sales and Marketing. Experience in working on Siebel eCommunications and eAutomative Applications. Worked on off-shore and on-site projects covering all phases of project development life cycles and also nurtured with Management skills from last two years. Experience in preparin...
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