Working as Linux Application support including Q.A, Deployment,and RCA.
Mainly working on DNS and oracle database.
Certified in LINUX, ITIL.
Working knowledge in System Administrator.
Working knowledge in K.V.M Virtualization, Amazon Web Services Cloud Computing.
Patch/File management knowledge using puppet,yum and cf-engine.
Knowledge on Customer Tools like JIRA,Salesforce.
Knowledge on Monitoring Tools like Nagios , Netcool , Service-Now ,Webmetrics,SVN,graphite.
Daily calls with Customer regarding status/issues/requirements.
Working in 24/7 support, primary oncall.