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Randall_Inniss_Professional_Resume
- 1. RANDALL G. G. INNISS Odenton, MD 21113 443.569.1507 https://www.linkedin.com/in/randall-inniss randallgginniss@yahoo.com Highly experience business professional, adept at managing projects and teams. Recognized as accomplished, self-motivated, and adaptable with a record of successes managing internal and external customers and teams in a variety of business settings. Possess leadership qualities for promoting commitment to values that produce business growth, improve team performance, and meet overall goals. Ability to evaluate business procedures and make necessary decisions to obtain financial growth and productivity. Expertise include: Monitoring P&L | Leadership | Training & Mentorship | Business Growth Enhancements | Business Process PROFESSIONAL EXPERIENCE SEARS HOLDING CORPORATION, Odenton, MD 2015 to 2016 Technical Manager Oversaw repair technical staff, consisting of 25 to 30 technicians, and coordinated operations of support staff, consisting of 15 to 18 personnel. • Maintained efficiency while minimizing unit costs, and achieved high levels of productivity by making sound decisions through evaluation of P&L, working with vendors and manufacturers of Craftman product and monitoring Northeast US repairs. • Streamlined processes and ensured quick and smooth turnaround of repaired product to all regions of northeast US by monitoring technician productive, cross training personnel to have departmental flexibility, monitoring truck routes, and daily evaluations of work flow. • Reduced cost of replacement items by overseeing repairs of small engine product, floor care products, and electronic products. • Improved productivity and hiring process by managing interviewing, hiring, training, evaluating, and coaching of technician teams. DIMENSION HEALTHCARE SYSTEM, Hyattsville, MD 2014 to 2015 Logistics Supervisor Organized warehouse through picking orders, restocking, and replenishing shelves. Assisted all departments as needed. • Maintained efficient movement of supplies and improved customer services internally and externally through training of clerks, evaluating processes, and implementing changes. • Decreased loss of inventory by implementing preventative systems and higher level accountability for handling of product.
- 2. SEARS HOLDING CORPORATION, Odenton, MD 2013 to 2014 Area Manager Developed recruiting strategy to attract, interview, hire, and train team of store marketers to grow sales of Sears home improvement products in Baltimore market, working with 10 stores to accomplish goals. Communicated weekly reports on activity of regional representatives and conduct coaching when needed to maintain steady growth. • Streamlined time keeping by coordinating associate schedule shifts. • Enhanced sales of home improvement products by traveling through region, meeting with store managers and sales management to coordinate improvements in strategy. RANGUS INC., Odenton, MD 2011 to 2013 Insurance Agent / Sales Representative • Generated sales throughout Maryland through B2B development and presenting benefit packages to groups of employees. Marketing small, medium, and large business to set presentations. Prospected market segments, initiating communication and establishing appointments with prospects. • Enhanced employee benefits by conducting B2B presentations. • Built Energy Provider business by conducting presentations to prospective clients on reducing cost on monthly energy bill. SEARS HOLDING CORPORATION, Odenton, MD 2007 to 2011 Technical Manager Raised level of production and developed strong team of technicians to keep up with demand from retail business partners. • Achieved 1 out of 23 ranking in US for productivity and overall business efficiency through evaluating the personnel, procedures and work flow and make the appropriate changes to affect a shorter repair time and well trained team that focused on the goals of the company. Also develop a system to reward associates for their successes and team members were allowed to assist each other. HAGUE QUALITY WATER OF MARYLAND, Annapolis, MD 2007 Sales Representative Conducted B2B sales presentations to prospective clients to lease filtered water units in Greater Washington, DC area. • Improved outreach by prospecting market segments and initiating communication to establish appointments with prospects. • Enhanced timely and smooth installation process, assisting as needed and acting as liaison with installation department. ADDITIONAL EXPERIENCE AVACTION, Alexandria, VA
- 3. Audio Visual Technician Assistant RIVER OF LIFE CHURCH. Capital Heights, MD Church Administrator / Property Manager SWIFT STAFFING, Catonsville, MD Staffing Manager/ Customer Service UNITED STATES NAVY, Naval Base Norfolk, VA / NAS Guantanamo Bay Cuba / NRD Washington DC / NRD Philadelphia / NRD Richmond Navy Counselor EDUCATION AND TRAINING 87 credits towards Bachelor of Science (BS), Business Administration, University of Maryland University College, Adelphi, MD Associate of Science (AS), Business Administration, Anne Arundel Community College, Arnold, MD ISO Auditor certification Licensed Independent Insurance Consultant Honor Graduate from Navy Career Counselor School Graduate of Navy Law Enforcement School Graduate from Ship Special Defense Force School Qualified UNREP Rig Captain Qualified UNREP Safety Officer ACTIVITIES Assisted Archbishop Spalding High School with filming games